Help Center
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Contact Information
Multiple ways to reach our support team
Email Support
Send us a detailed message
⏱ Replies on business days
Typically within 1 business day
contact at usdigicart dot com
Send Email📍 Business Information
Company: USDigiCart LLC
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
Email: Monitored on business days
Languages: English (Primary)
✉️ Specialized Support
General Support: contact at usdigicart dot com
Activation Help: contact at usdigicart dot com
Billing Inquiries: contact at usdigicart dot com
Legal/Privacy: contact at usdigicart dot com
Frequently Asked Questions
Quick answers to the most common questions
How long does it take to receive my software after purchase?
License keys are delivered to your email within 24 hours of payment confirmation.
Can I install my software on multiple computers?
This depends on the specific license you purchased. Most personal licenses allow installation on 1-3 devices, while business licenses may allow more. Check your license agreement for details.
What if my download link doesn't work?
Download links are valid for 30 days. If you're having issues, check your spam folder first, then contact our support team with your order number for assistance.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee on every product we sell. Refunds are available if the software fails to install properly or doesn't function as described.
How do I contact customer support?
You can reach our support team via email (contact at usdigicart dot com) or phone (+1 (302) 330-8841) during business hours.
What payment methods do you accept?
We accept payments through PayPal — including all major credit and debit cards (Visa, Mastercard, American Express, Discover) via PayPal's guest checkout (no PayPal account required). All transactions are processed by PayPal on PCI-compliant infrastructure.
Where do your software licenses come from?
Every license sold on USDigiCart is sourced from authorized publishers and distributors, and comes with proper documentation and support entitlements.
Can I transfer my license to a new computer?
License transfer policies vary by publisher. Some allow transfers while others do not. Check your specific license agreement or contact our support team for assistance with license transfers.