Returns & Money-Back Guarantee
We stand behind our products with a comprehensive 30-day money-back guarantee. Learn about our return policy below and how to request your money back.
30-Day Money-Back Guarantee30
Day Guarantee
24h
Response Time
96%
Customer Satisfaction
5-7
Days Processing
How to Request Your Money Back
Our simple 4-step process makes it easy to request and receive money back for eligible purchases
Check Eligibility
Verify your purchase meets our money-back criteria
ImmediateSubmit Request
Complete our reimbursement request form with order details
5 minutesReview Process
Our team reviews your request and purchase history
1-3 business daysReimbursement
Approved requests are credited back to the original payment method
5-10 business daysEligibility Criteria
Understanding what qualifies for a money-back request helps ensure a smooth process
✅ Eligible for Money-Back
Software Doesn't Work
Software fails to install or launch on compatible systems
Not as Described
Product significantly differs from our description
Technical Issues
Persistent technical problems that can't be resolved
License Problems
Invalid or non-functional license keys
❌ Not Eligible
Change of Mind
Simply deciding you don't want the software anymore
Incompatible System
Your system doesn't meet the published requirements
Successfully Activated
Software was downloaded and successfully activated
Past 30 Days
Purchase was made more than 30 days ago
Publisher-Specific Policies
Some software publishers have different return timeframes and policies
PC Cleaner Publishers
VariesPer-publisher terms apply
Each PC cleaner publisher sets its own money-back window. Look at the listing for the specific product to see which terms apply, or reach out to the publisher's help desk for clarification.
Driver Updater Publishers
VariesPer-publisher terms apply
Driver updater publishers each have their own return timeframes. The exact policy for a given product is listed on its product page; if it isn't there, the publisher's help desk can confirm.
Free / Open Source Tools
FreeNot applicable
BleachBit, Snappy Driver Installer and other free/open-source tools listed at $0 do not qualify — there is no charge to reimburse.
All Other Listings
30 DaysStandard 30-day policy
Any other PC cleaner or driver updater product on USDigiCart follows our standard 30-day money-back guarantee policy.
Processing Times
Timeframes vary by payment method used for the original purchase
Payment Card
5-7 business days
Money is credited back to the original payment card used at checkout
PayPal
3-5 business days
The amount appears in your PayPal account balance
Bank Transfer
7-10 business days
Direct bank transfers for international payments
⚠️ Important Information
- Digital Products: All our software products are digital downloads. Once delivered, they cannot be "returned" in the traditional sense.
- License Deactivation: Approved money-back requests may require deactivation of software licenses on your devices.
- Processing Time: Reimbursements are reviewed within 1-3 business days, but may take 5-10 business days to appear in your account.
- Partial Reimbursements: For multi-license purchases, partial credit may be available for unused, unactivated licenses.
- Currency Differences: Money is returned in the original purchase currency. Exchange rate differences may apply.
Need Help?
Our customer service team is here to answer questions about our money-back guarantee and guide you through the process.
Customer Team: contact at usdigicart dot com · Phone: +1 (302) 330-8841 · Response time: 24 hours